Before a deposit
- Confirm that your preferred payment method is available for your location and account.
- Check the transaction currency, minimum and maximum amount, and any fees or currency conversion.
- If you want a deposit offer, enter its code before depositing and confirm that the promotion is active.
- Use only a payment method you are authorised to use. Ask support if the deposit and withdrawal methods must match.
Before a withdrawal
Review the casino’s identity verification requirements, withdrawal limits and processing information. A withdrawal may depend on completing verification or satisfying an active bonus’s conditions. We do not publish guaranteed processing times because those depend on your account and payment method.
Bonus funds and cash are different
For the supplied SSFR400 offer, the listed maximum cashout is R800 and bonus wagering is 60×. Those are offer conditions, not a promise that you will win or receive a withdrawal. Always check the current rules before activating a promotion.
If a payment needs attention
Contact casino support through your account. Provide the transaction date and reference through its secure support channel. Never send passwords, payment-card details or identity documents to this information website.